When you search for a “MedScope contact number,” you might be surprised to find that there isn’t just one answer. In fact, “MedScope” refers to several different companies across the globe, each specialising in different areas of healthcare.
Disclaimer: This article is for informational purposes only and does not constitute medical advice, endorsement, or recommendation of any product or service. Always consult a qualified healthcare professional for medical concerns. Contact details are accurate at the time of writing but may change—please check the relevant company’s official website for the most up-to-date information.
Some provide life-saving medical alert systems for older adults. Others manufacture surgical instruments used in operating theatres. And some supply diagnostic equipment to GP surgeries and hospitals.
This guide will help you understand which MedScope you’re looking for and how to get in touch with the right one. We’ll cover the main organisations that use the MedScope name, what they do, and—most importantly—the correct contact details for each.
What Is MedScope?

The name “MedScope” is used by multiple independent healthcare companies. The three main ones are:
- MedScope America Corporation – a US-based provider of Personal Emergency Response Systems (PERS), also known as medical alert systems
- Medscope Biotech Co., Ltd. – a Taiwanese manufacturer of surgical instruments for minimally invasive surgery
- Medscope Ltd (UK) – a British supplier of diagnostic medical equipment
There is also a Medscope Medical Supplies Limited in the UK and a Medscope (China) Co., Ltd. .
Because these are completely separate businesses, using the wrong contact number could mean your enquiry never reaches the right people. Let’s look at each one in detail.
MedScope America Corporation (Medical Alert Systems)
Who They Are
MedScope America Corporation is a Pennsylvania-based company founded in 1999. They specialise in Personal Emergency Response Systems (PERS)—the medical alert devices that allow older adults and people with disabilities to call for help at the press of a button.
These systems are particularly valuable for individuals who live alone or have medical conditions that increase their risk of falls or other emergencies. The device connects to the user’s phone and alerts a response centre staffed by trained professionals when the help button is activated.
MedScope serves tens of thousands of users nationwide, many of whom are Medicaid members. Their systems can be funded through various waiver programmes, including the Elderly Waiver, Alternative Care Program, and Essential Community Supports.
MedScope Contact Number (US)
If you’re looking for the MedScope contact number for their medical alert services, the main phone number is:
This is a toll-free number for the United States.
Other Ways to Contact MedScope America
| Contact Method | Details |
|---|---|
| Phone | 1-800-645-2060 (toll-free) |
| Fax | 610-896-7233 |
| info@medscope.org | |
| Website | medscope.org |
| Headquarters | 222 W Lancaster Ave, Suite 101, Paoli, PA 19301, USA |
What to Expect When You Call
When you call the MedScope contact number, you’ll typically reach a representative who can help with:
- New system enquiries – information about devices, pricing, and installation
- Existing customer support – technical issues, billing questions, or service changes
- Medicaid and waiver funding – guidance on coverage and eligibility
- Referrals – for healthcare professionals referring patients to the service
The response centre operates 24 hours a day, seven days a week, so emergency assistance is always available.
Medscope Biotech Co., Ltd. (Surgical Instruments, Taiwan)
Who They Are
Medscope Biotech Co., Ltd. is a Taiwanese medical device manufacturer established in 2017. The company develops and manufactures instruments for minimally invasive surgery (MIS).
Their products include surgical instruments used in procedures that require small incisions, which typically mean less pain, shorter recovery times, and reduced scarring for patients. The company holds ISO 13485 certification—an internationally recognised standard for medical device quality management.
MedScope Contact Number (Taiwan)
If you’re looking for the MedScope contact number for their surgical instrument division, the details are:
Other Contact Details for Medscope Biotech
| Contact Method | Details |
|---|---|
| Phone | +886-37-580055 |
| Fax | +886-37-585050 |
| globalsales@medscope.com.tw | |
| Website | medscope.com.tw |
| Headquarters | 2F, No.8, Keyi Street, Zhunan Town, Miaoli County 35059, Taiwan |
| Taipei Office | 2 F.-5, No. 77, Sec. 2, Dunhua S. Rd., Da’an Dist., Taipei City, Taiwan |
Who Should Use This Contact
This MedScope contact number is for:
- Healthcare procurement professionals – hospitals and clinics looking to purchase surgical instruments
- Distributors – companies interested in becoming authorised resellers
- Medical professionals – surgeons and clinicians with questions about specific products
- Business enquiries – partnership, investment, or collaboration opportunities
If you’re a patient looking for medical advice or treatment, this is not the right contact—you’ll need to speak to your healthcare provider instead.
Medscope Ltd (Diagnostic Equipment, UK)
Who They Are
Medscope Ltd is a UK-based supplier of diagnostic medical equipment. They are an authorised distributor for major medical device manufacturers, including Welch Allyn (now part of Baxter).
Their product range typically includes diagnostic tools such as:
- Blood pressure monitors
- Thermometers
- Stethoscopes
- Pulse oximeters
- Other primary care diagnostic devices
The company is based in Basingstoke, Hampshire.
MedScope Contact Number (UK)
For the UK-based MedScope contact number:
Other Contact Details for Medscope UK
| Contact Method | Details |
|---|---|
| Phone | 01285 644448 |
| sales@medscope.co.uk | |
| Website | medscope.co.uk |
| Address | Unit B1-B2, Bond Close, Kingsland Business Park, Basingstoke, Hampshire, RG24 8PZ |
Who Should Use This Contact
This MedScope contact number is for:
- NHS procurement – hospitals, GP surgeries, and clinics ordering diagnostic equipment
- Private healthcare providers – independent practices and clinics
- Healthcare professionals – clinicians with technical questions about equipment
- Existing customers – support, servicing, and repairs
If you are a patient looking for a diagnosis or treatment, you should contact your GP or NHS service directly—not the equipment supplier.
Other MedScope Entities
Medscope Medical Supplies Limited (UK)
There is also a company called Medscope Medical Supplies Limited, incorporated in February 2022 and based in Dorchester, Dorset. Their contact number is 07733 106049. This appears to be a separate entity from Medscope Ltd.
Medscope (China) Co., Ltd.
For enquiries related to the Chinese operation, the contact details are:
| Contact Method | Details |
|---|---|
| Phone | +86-25-84468387 |
| sales@medscope.cn | |
| Website | medscope.cn |
How to Choose the Right MedScope Contact Number
With multiple companies sharing the same name, finding the right MedScope contact number can feel confusing. Here’s a quick decision guide:
Key Takeaways
- MedScope is not one company – it’s a name used by several independent healthcare businesses worldwide
- MedScope America (1-800-645-2060) provides medical alert systems for older adults and people with disabilities
- Medscope Biotech (+886-37-580055) manufactures surgical instruments in Taiwan
- Medscope Ltd (01285 644448) supplies diagnostic equipment in the UK
- Always check you’re contacting the right MedScope for your needs
- None of these companies provide medical advice—always consult a healthcare professional for personal health concerns
| What You Need | Which MedScope to Contact | Phone Number |
|---|---|---|
| Medical alert system for an older adult or person with disabilities | MedScope America Corporation | 1-800-645-2060 |
| Surgical instruments for a hospital or clinic | Medscope Biotech Co., Ltd. (Taiwan) | +886-37-580055 |
| Diagnostic equipment for a UK GP surgery or hospital | Medscope Ltd (UK) | 01285 644448 |
| Medical equipment in China | Medscope (China) Co., Ltd. | +86-25-8446838 |
Final Thoughts
Finding the right MedScope contact number depends entirely on which company you need to reach. Whether you’re looking for a medical alert system for a loved one, sourcing surgical instruments for a hospital, or ordering diagnostic equipment for a GP practice, the correct contact details are available—you just need to know which MedScope you’re dealing with.
Take a moment to confirm which organisation matches your needs before you call or email. This will save time and ensure your enquiry reaches the right people.
If you’re unsure, start by visiting the relevant company’s website. Each one provides clear information about their products and services, and many offer contact forms as an alternative to phone calls.
A Note on Medical Advice
It’s important to remember that none of the MedScope companies provide medical advice, diagnosis, or treatment. If you have a health concern, always speak to a qualified healthcare professional such as your GP, nurse, or specialist.
READ MORE: MedScope Monthly Cost What You Need to Know in 2026
Medical alert systems can provide peace of mind and quick access to help in an emergency, but they are not a substitute for proper medical care. Similarly, surgical instruments and diagnostic equipment are tools used by trained professionals—not something patients should attempt to use themselves.
FAQs
What is the MedScope contact number for medical alert systems?
The MedScope contact number for medical alert systems in the US is 1-800-645-2060. This toll-free number connects you to MedScope America Corporation’s customer service team.
Is there a UK MedScope contact number?
Yes. The UK MedScope contact number for diagnostic equipment supplier Medscope Ltd is 01285 644448. There is also a separate Medscope Medical Supplies Limited with the number 07733 106049.
What does MedScope do?
MedScope refers to several different healthcare companies. MedScope America provides Personal Emergency Response Systems (medical alerts). Medscope Biotech in Taiwan manufactures surgical instruments for minimally invasive surgery. Medscope Ltd in the UK supplies diagnostic medical equipment.
How do I contact MedScope by email?
For MedScope America, email info@medscope.org. For Medscope Biotech (Taiwan), email globalsales@medscope.com.tw. For Medscope Ltd (UK), email sales@medscope.co.uk.
Is MedScope available on the NHS?
MedScope Ltd supplies diagnostic equipment to NHS providers. MedScope America’s medical alert systems may be covered by Medicaid waivers in the US. In the UK, medical alert systems are typically arranged privately or through social services.
What is MedScope America’s headquarters address?
MedScope America’s headquarters is at 222 W Lancaster Ave, Suite 101, Paoli, PA 19301, USA.
For more updates visit: medvisibility.co.uk

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